Our commitment to transparency and compliance with applicable laws.
Welcome to RouteMind AI. By accessing or using our service, you agree to be bound by these Terms of Service. Please read them carefully.
RouteMind AI provides a real‑time logistics optimization platform that helps operations teams plan, dispatch, and optimize delivery routes. These Terms govern your access to and use of RouteMind AI's website, services, and applications.
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include your name, email address, company information, and payment details.
We automatically collect information about how you use RouteMind AI, including your interactions with our platform, the orders you import and routes you plan, and technical data such as IP address, browser type, and device information.
We process orders, addresses, constraints, and route outputs you provide to deliver our AI‑powered route optimization services. This data is used solely to deliver our services to you.
• Provide, maintain, and improve our AI design services
• Process your design transformations and generate results
• Communicate with you about your account and our services
• Provide customer support and respond to your inquiries
• Analyze usage patterns to enhance user experience
• Ensure security and prevent fraud or abuse
• Comply with legal obligations and enforce our terms
We do not sell, rent, or trade your personal information to third parties for their commercial purposes.
We may share your information with trusted service providers who assist us in operating our platform, such as cloud hosting, payment processing, and customer support services.
We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure data transmission, regular security assessments, and access controls.
• Access and update your personal information through your account settings
• Request deletion of your account and associated data
• Export your design files and project data
• Opt out of marketing communications
• Request information about how we process your data
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Design files and project data are retained according to your subscription plan.
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.
If you have questions about this Privacy Policy or our data practices, please contact us atprivacy@routemindai.com or through our contact page.
Our legal and privacy teams are here to help. If you need clarification on any terms, reach out and we'll respond promptly.